Today, good customer relationships are key for a business to do well. CRM software helps businesses big and small manage these relationships. These tools help control customer talk, make communication better, and improve sales and marketing. It is hard to choose the right CRM software.
Our guide lists the top 7 free CRM software you can get in 2024. We will look at important things to help you choose the best one.
We look at how easy software is to use, the features it offers, if it can grow with your business, and if it keeps data safe. Knowing these points helps you pick the right free CRM software for your goals and budget.
You will learn about the top 7 free CRM solutions in our guide. For each software, we tell you what it does, what is good and bad, and who should use it.
1. DejaOffice
DejaOffice is easy to use and helps you manage customer relationships. It has many tools to help you. You can keep track of contacts and history, set tasks, and make appointments. It also lets you send emails easily and check your team’s work. The CRM has a good one-time price.
This makes it cheaper than others that need a subscription. The app can sync with phones and makes it easy to use on different devices. But, some people say it is not as good as other big CRMS that can do more things.
Small companies or people working alone like DejaOffice because it does not cost much and is easy to use. It is good for simple things like keeping track of customers, making schedules, and talking to people. Big companies might not like it because it does not have a lot of fancy stuff. However, DejaOffice is good for basic CRM work without requiring a lot of money.
2. HubSpot CRM
HubSpot CRM is a good free CRM for small companies and new businesses. It has a simple design and lots of features. It does not cost a lot of money.
The tool is very good in some ways. It lets companies keep good records of what they do with customers. It can work with emails and has a dashboard to see how sales are going right away.
The best point is that it has many features and is free. It is easy for people to use without knowing a lot about technology.
But, it is not all good. If you do not pay, you can only have so many users and contacts. To get more things, you have to pay. It works well with other HubSpot stuff but might not work as well with other tools.
The tool is good for small companies and new businesses that want a CRM that is easy to use and has a lot of features. This CRM tool is good for teams who want to handle customer talks simply.
3. Zoho CRM
Zoho CRM is a strong CRM software for growing businesses. It has many features for managing customers well. Zoho CRM gives more than basic free CRM tools. It offers a complete solution but is still easy to use.
The system has many features, such as managing contacts, automating workflows, and automating sales. It works well with other Zoho apps. You can talk to customers through email, phone, social media, and live chat.
It can grow with your business. It is easy to use and does not need a new system for changes. However, the free version has limits on users and data. You might need to pay for more features as your business grows.
Zoho CRM is good for small to mid-sized businesses that need a good CRM. It is best for those already using Zoho. But if you need advanced features right away, the free version might not be enough, and you might pay more.
3. Agile CRM
Agile CRM is a full-fledge for small businesses. It has tools for sales, marketing, and customer service. It helps to manage customers in a complete way. Agile CRM is full of features like managing contacts, tracking deals, and tracking emails.
It has tools for marketing, web activities, and working with social media. Agile CRM is good at bringing sales, marketing, and customer service together in one place. You can customize it easily with a drag-and-drop interface.
The CRM is very strong because it has many features. It puts all parts of managing customers in one place, so you do not need other tools. However, like Zoho, the free Agile CRM is limited. It allows only a few users and keeps some big features only for paying customers.
This tool is great for new companies and small businesses. Its system helps with sales, marketing, and customer service, which is perfect for teams that are growing. It does not cost too much, and it is easy to start using it.
4. Freshsales
Freshsales is a CRM for the year 2024. It helps sales and makes customer relationships better. It has an easy way to manage contacts, track sales, and set up workflow by itself.
The main thing it does is score leads with AI. This tells you which leads might turn into sales. You can call from the CRM itself, and tracking emails means you will not forget to follow up. You can see where each sale is, which helps the team work together.
The good things about this CRM are its easy design and many free features, like working with emails, scoring leads, and a phone system. It also works well with other Freshsales products and apps. But Freshsales also has some things it cannot do. The free version limits you from using some better features and getting help. Big teams may see these limits as a problem and might need to pay for more.
Freshsales is good for small to middle businesses that want useful CRM tools without hard learning. It is good for sales groups that want to mix email, phone, and tracking in one place. But, big companies may see the free version’s limits as a problem.
5. EngageBay
EngageBay is a good CRM software for small businesses that are getting bigger. It mixes marketing, sales, and service in one. It is a special choice in free CRM software in 2024.
EngageBay has many features. It has tools for email marketing, managing contacts, and a help desk. It also has tools for making landing pages and forms to get more leads. EngageBay’s CRM helps to make repeat jobs easier for sales and marketing groups.
The good things about this tool are its big set of features and how it mixes marketing, sales, and service. It is not expensive and offers a lot for free. But EngageBay’s free version has limits on how much you can store and offers less help. Some might find it slow, especially with a lot of data.
EngageBay is great for businesses that want to do a lot with one tool. Start-ups can use it to grow, and bigger companies can use the automation. Its free plan is good for one-person businesses, and the prices change for bigger groups. EngageBay gives you a lot to work with for marketing, sales, and service. It is a top choice for a full CRM platform.
6. Insightly
Insightly is a free CRM software that is made for growing businesses. It has strong features but is easy to use. Insightly helps you to keep track of customer talks very easily. It lets you set up, follow, and finish jobs without missing things. Insightly has good tools for managing projects and combines them with customer management.
Insightly works well with known apps like Google Workspace, Office 365, and Mailchimp. But it has problems, too. The free Insightly lets a few people use it, but it has limits on information. This may be bad for businesses that grow fast. Users say that hard features can be hard to learn and may slow down work.
Insightly CRM is good for small and medium businesses. They need customer and project management together. It is useful for teams that use apps that work with Insightly. This can make work smoother. But if your business grows fast, you might need to move to a paid option quickly.
Conclusion
Free CRM software is good to start, but it has limits. As your business gets bigger, you might need more from the software. Free versions do not let you do advanced automatic workflows, work with fancy marketing tools, or look at detailed data.
They often limit how many people and contacts you have. Moving to a paid CRM plan gives you more functions without affecting your current data and tasks. Paid CRMs have different prices, too, so you can choose what you need and can afford. The Customer Relationship Management scene in 2024 changes a lot and always brings new things. You need to know about these changes to make good future choices.
Think about things like how AI is part of it. AI does jobs by itself and guesses sales well. Also, look for CRM with strong mobile apps. This means your team can use it when they move. If you watch the changing CRM scene and match it to your business’s big goals, you can use all of CRM and make your business grow strong.