Companies need different things from Customer Relationship Management, or CRM, software. They all have their own ways of working, talking to customers, and handling data.
Odoo CRM has many features, but it might not be right for every business. Some companies want better analytics, and others need strong automation. It is important to pick a CRM that fits your business goals.
Your CRM should be able to grow with your company. It needs to handle more data and more complex tasks as your business gets bigger. If a CRM does not grow well, it could slow down your success.
The cost of the CRM is also important. You can find the top 7 best and free CRM from out this comprehensive guide. This is tru,e especially for small and medium businesses. A good CRM should be worth the money. It should have prices that fit your budget and the features you need.
1. DejaOffice
DejaOffice CRM is a good alternative to Odoo CRM. It works for both small and big businesses. This software has all the important CRM functions in one place. It makes things easy for its users. Many businesses like its many features and how easy it is to use. This makes it a strong choice in the CRM market.
The CRM works on all devices. It syncs easily on computers, tablets, and phones. You can get to your data whenever you want. This CRM lets you change things like dashboards and forms to fit your needs. DejaOffice also has a good calendar and task manager. They help you plan better and finish tasks on time.
A big plus of this CRM is that it is easy and clear to use. New users understand the software fast. This reduces working time and allows more work to be done. The software is very changeable and easy to make different. This makes people like it more.
Prices are very important for businesses when choosing new software. DejaOffice CRM has prices that are good to compete with others. The simple version has the main things you need, but the more expensive versions have special things you can do.
2. Salesforce
Salesforce is very known for powerful and large-scale solutions in CRM. This CRM is very good at working with other programs without problems.
The tool has many things to offer for different kinds of work. It is best at keeping track of contacts, chances to sell, and making workflow on its own. This uses AI to look at data and give ideas to help businesses make choices with data. You can also change the system a lot so it fits how your business works.
There are a lot of good points. It has a lot of things to help with customers and a strong engine for looking at data. This helps businesses get better at managing customers. But, it can be hard to learn how to use the platform, and some people think the system for using it is too complicated. Also, the cost might be too much for smaller businesses.
Salesforce has different prices for what you need. The Basics plan is $25 per person every month for simple CRM needs. The Professional is $75 each month for each person and has more things you can do. The Enterprise and Unlimited plans are $150 and $300 per person each month and let you do everything that Salesforce can do. Businesses need to carefully choose their plan, or costs can go high.
3. HubSpot CRM
Many smaller companies like HubSpot CRM because it is easy to use. It has many features and does not need much training.
Hubspot CRM helps you manage contacts, track emails, and manage sales pipelines. It works together with HubSpot’s marketing and service hubs to help the customer at every stage. It also has email templates and automation to help sales teams.
Many people know HubSpot CRM for being easy and free. However, as companies get bigger, they might find it costly if they need more tools. Some users say it is not as flexible as other CRMs.
The company has a pricing system with levels. It has a free plan for basic needs. For more tools like automation, prices start at $45 each month for each user.
4. Zoho CRM
Zoho CRM helps businesses work with customers online. It has many tools and is good for all sizes of businesses.
This tool lets you manage leads and contacts, set up workflows, do marketing, analyze data and manage sales pipelines. It has an AI assistant called Zia that also does analytics and helps plan things. You can add more functions with Zoho products and other apps.
The best feature is that you can change it to suit your needs. You can change modules, layouts, and workflows how you want. The interface of Zoho CRM is easy to use on phones. But for new users, Zoho CRM has too many features which makes it hard to learn. Also, you must pay more to get the best features.
It has different price plans. There is a free plan for up to three people. The lowest paid plan is 12 dollars per month for each user. The most expensive plan, the Enterprise plan, is 45 dollars per month for each user. This plan has more features, and you can change them.
5. Microsoft Dynamics 365
Microsoft Dynamics 365 puts CRM and ERP tools together. It works well with other Microsoft products. This is good for businesses that already use Microsoft.
The 365 has good analytics and automates sales, marketing, customer service, and work tasks. It uses AI and machine learning to help you make decisions. You can pick the parts of Dynamics 365 that you need. This makes it a good fit for many businesses.
It is good because it works with many applications. But it is not easy to set up and change. It costs more than many CRM tools.
The price of Dynamics 365 has changed a lot. It depends on what you pick. Basic plans start at around 65 dollars per month for every user. But it can get very expensive with more parts and better features. It is good for businesses that need strong CRM and ERP tools.
6. Pipedrive
Pipedrive is a good CRM tool for sales teams that want to work better and easier. It was made for salespeople. Pipedrive shows your sales in a way that is easy to understand and manage. The tool has an easy drag-and-drop interface. It lets users easily move deals. This has strong automation tools and works with many other apps.
Pipedrive is not perfect, but it is easy to use. It has good automation and a good visual pipeline. This CRM may not have enough features for big companies. It gets expensive when you add more people.
You can get Pipedrive for different prices. The Essential plan costs $15 per user every month, and the Advanced plan costs $29 per user every month. On the other hand, the Professional plan costs $59 per user every month. Big companies can use the Enterprise plan. It costs $99 per user every month and has more customization and support.
7. Freshsales
Freshsales is from Freshworks. It is a CRM that does many things and uses automation AI a lot. CRM is for businesses of all sizes and has many features to help with customer engagement. It makes selling easier.
The CRM has AI for lead scoring. It has smart automation for workflows and manages contacts well. Additionally, the built-in email and phone make talking to people easy. It has dashboards you can change and shows everything about a customer in one place.
There are many good points. It has strong automation to make it easy to use. The tool has built-in email and phone in the CRM. But there are some bad points. It can be slow because it does many things. New users may need time to learn it.
Freshsales also has different prices. The Blossom plan is $12 per user each month. The Garden plan is $25 per user each month. Secondly, the Estate plan is $49 per user each month. The Forest plan costs $79 a month for each user. It is for big companies. They need more advanced features and a lot of support.
8. Sugar CRM
SugarCRM has a CRM solution that can be changed to fit different business needs. It is known to be very flexible and has the tools that help businesses handle their customers well.
The CRM has many features. It helps with selling stuff and making work easier. A plus feature is the tools for marketing and customer service. The company wants to have everything for CRM.
But this can be hard to use. It is strong but can be too much for new people and not as easy to use as others. Sometimes, it is not clear how much it costs. Some prices are set, but others are not. This might make people worry about extra fees.
The company offers different prices for different plans. These include Sugar Professional, Sugar Enterprise, and Sugar Ultimate. Prices start at about $52 per user each month. They go up based on what you get and the support you need. Companies need to think about what they need and how much they can spend.
9. Insightly
Insightly is a CRM that people like because it is easy to use. It can manage customers and projects together.
This CRM has functions to manage customer talks. It lets you keep track of your customers, manage projects with others and look at important numbers. Insightly also works with other business apps.
The system is easy to use and is not expensive. It has a simple interface. Teams with different computer skills can use it. Insightly has a free plan with basic stuff. The paid plans do not cost much. Some users think Insightly’s customization options are not as good as other CRM softwares. Also, the best features cost more because they are inexpensive plans.
When it comes to cost, the company has three price options: Plus, Professional, and Enterprise. The Plus plan starts at $29 a month for each user. If you want better features and help, you have to pick a pricier plan. The different prices help businesses of all sizes choose a plan, but they need to think about their budget.
10. Agile CRM
Agile CRM is a strong online CRM for small and mid-sized companies. It wants to combine sales, marketing, and service in one place. This helps businesses to work more smoothly and keep customers interested.
Agile CRM has many good features. Companies can talk to customers by email, social media, and text. Its detailed analytics help you understand customers and see how campaigns are doing. Users can easily make campaigns with its drag-and-drop interface. Agile CRM also works well with programs like Google Apps, MailChimp, and Shopify.
The tool has many benefits, and everything is in one place, which simplifies management and saves money. Its interface is easy to use for all users and helps companies start using it fast. Automated features make routine tasks quicker, which helps people work more efficiently.
But, users sometimes find problems and things that don’t work right, especially with a lot of data. Also, you need to pay more for the full set of features because the free version is very limited.
The CRM has flexible prices that work for many different companies. It has a free plan that’s good for small teams. The paid plans begin at $8. Each user pays 99 dollars every month. They get more special features and more choices to make changes. The top plan is Enterprise at 47.99 dollars for each user every month. This gives full tools for big companies with lots of needs.
Selection criteria for choosing a CRM alternative
How easy it is to use a CRM is very important. A simple CRM helps people work better by learning it fast. With a CRM that is easy to understand, teams can use it right away. This means less waiting time and more work done.
Being able to move around easily in the CRM is important. Users should get to information fast. Simple steps and clear menus make work easier. This helps people to do their jobs better.
Being able to change things in a CRM is a big deal. As companies grow, the CRM should also change. You can change parts of the CRM to fit your needs. Things like your own dashboard, areas, and parts can make your CRM feel yours.
The CRM should work with other software well. When a CRM fits with other tools like marketing and money software, workflows are better. Look for CRMs that let you connect different software easily.
Prices should be clear and fair. With different plans to pick from, companies can find what they can pay for. Watch out for extra costs that can use up your money. Make sure you understand what you get with each price level.
Conclusion
Picking the right CRM is key for your business to work well. Odoo is a good choice, but looking at others might be better for you. Some might find Odoo’s design or setup too hard. You may need to buy extra parts that cost more.
The search shows that DejaOffice is good for people who want something cheap and easy to use. You buy DejaOffice once and do not pay more money every time.
Also, it has good tools for customer talk, planning, and talking about the needs of small businesses or one-person businesses. It may not be good for big companies with big needs. But DejaOffice is very good for people who care about saving money, and it is easy to use.